Cranbrook Forest Apartments
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Last updated: June 18, 2026

Privacy Policy — Cranbrook Forest Apartments

1. Who We Are

Cranbrook Forest Apartments is located at 13875 Ella Blvd, Houston, TX 77014, professionally managed by Hazel Management. This policy applies to cranbrookforestapartments.com.

2. Information We Collect

  • Contact information you voluntarily submit (name, email, phone) via tour scheduling or guest card forms
  • Usage data collected automatically via Google Analytics 4 (GA4), including pages visited, time on site, and general location (city/region level)
  • Phone call data if you click our phone number link (call duration, time)

3. How We Use Your Information

  • To respond to leasing inquiries and schedule tours
  • To process rental applications (handled by ResMan, our property management platform)
  • To improve our website and understand how visitors interact with it
  • We do not sell your personal information to third parties

4. Text Messaging (SMS)

If you provide your phone number and consent, Cranbrook Forest Apartments and Hazel Management may contact you by phone call and text message (SMS) — including through automated technology — about your leasing inquiry, tours, and availability. Consent to receive texts is not a condition of renting or applying.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages at any time, or HELP for help. We do not sell or share your mobile phone number or SMS consent with third parties or affiliates for their own marketing purposes.

5. Google Analytics

This site uses Google Analytics 4. GA4 collects anonymized usage data. You can opt out via Google's opt-out browser add-on at tools.google.com/dlpage/gaoptout.

6. Third-Party Services

  • ResMan (myresman.com) — processes applications and guest card submissions. Their privacy policy applies to data submitted through their platform.
  • Calendly (calendly.com) — powers our online tour scheduling. When you book a tour, you submit your name, email, and phone to Calendly, subject to Calendly’s privacy policy.
  • Google Maps — used for location embedding. Subject to Google's privacy policy.
  • Facebook / Instagram — social media links. Subject to Meta's privacy policy.

7. Data Retention

We retain contact inquiry data for up to 24 months for leasing follow-up purposes.

8. Your Rights (Texas Residents)

Under Texas law, you may request access to, correction of, or deletion of your personal data. Contact us at cranbrook@hazelmanagement.com.

9. Contact

Cranbrook Forest Apartments
13875 Ella Blvd, Houston, TX 77014
cranbrook@hazelmanagement.com
(346) 800-0087

10. Changes to This Policy

We may update this policy periodically. The "last updated" date above reflects the most recent revision.