Last updated: April 9, 2026

Privacy Policy — Cranbrook Forest Apartments

1. Who We Are

Cranbrook Forest Apartments is located at 13875 Ella Blvd, Houston, TX 77014, professionally managed by Hazel Management. This policy applies to cranbrookforestapartments.com.

2. Information We Collect

Contact information you voluntarily submit (name, email, phone) via tour scheduling or guest card forms
Usage data collected automatically via Google Analytics 4 (GA4), including pages visited, time on site, and general location (city/region level)
Phone call data if you click our phone number link (call duration, time)

3. How We Use Your Information

To respond to leasing inquiries and schedule tours
To process rental applications (handled by ResMan, our property management platform)
To improve our website and understand how visitors interact with it
We do not sell your personal information to third parties

4. Google Analytics

This site uses Google Analytics 4. GA4 collects anonymized usage data. You can opt out via Google's opt-out browser add-on at tools.google.com/dlpage/gaoptout.

5. Third-Party Services

ResMan (myresman.com) — processes applications and guest card submissions. Their privacy policy applies to data submitted through their platform.
Google Maps — used for location embedding. Subject to Google's privacy policy.
Facebook / Instagram — social media links. Subject to Meta's privacy policy.

6. Data Retention

We retain contact inquiry data for up to 24 months for leasing follow-up purposes.

7. Your Rights (Texas Residents)

Under Texas law, you may request access to, correction of, or deletion of your personal data. Contact us at cranbrook@hazelmanagement.com.

8. Contact

Cranbrook Forest Apartments
13875 Ella Blvd, Houston, TX 77014
cranbrook@hazelmanagement.com
(346) 800-0087

9. Changes to This Policy

We may update this policy periodically. The "last updated" date above reflects the most recent revision.